DC & Field Smart Hands

Data centre down? Router offline? UPS blown? Carrier link down? Printer explosion? Whatever the issue or how little you know of it, we have engineers ready to attend ASAP.

On-site Engineers

Smart Hands (DC)

Hardware Sourcing

Our professional engineers are well trained and highly experienced.

With engineers on the ground in every major city, and day-to-day coverage in-between and beyond, we’ve got your business covered no matter the complexity.

Book an engineer

On-site Diagnosis & Resolution

Whether you need networking and storage assistance at a DC, an outage trouble-shooted and escalated, or a printer brought back in to line, we’ve got the knowledge and partners to resolve your issues.

Smart Hands: Data Centre

Our engineers can arrive to your facility equipped with spares, tools and knowledge. This helps with cutting down your unplanned down-time.

Smart Hands: On-site / Field
Adaptable to your branding, our engineers act as field technicians through to remote project managers. Ask us about uniforms, etc.
Smart Hands: Contractual

We offer SLA-bound and best-effort Smart Hands giving you pricing and coverage options. Coverage can be metro, rural or a mix of both.

Equipment Sourcing (ASAP)

If you’re in need of hardware in a last-minute situation, we can usually deliver on all requests. Our extensive relationships allow us to call on those who keep the more unusual bits & pieces to-hand.

Mobiles, tablets & laptops
We get it – technology breaks. Allow us to get you back up and running just hours after you’ve hit turbulence with the right parts for the job.
Desktops, servers & equipment
Sometimes, technology decides it’s going on holiday – whether a part fails, there’s a theft, fire or otherwise, we’re here to restore order.
Requests: Custom, unusual & old
We’re always up for a challenge, and clients have had many of them. Please let us know what you’re in need of and where it’s needed.

Engineer high praise ✍️

A wonderful company who has always been very supportive and a great help with hosting our dog rescue website for free. I can highly recommend Ink Systems!
Sheila H

Dog Rescue

Great up-front service followed by speedy and effective after-sales support. We’ll definitely be continuing with hosting services as well as support services.
Steven A

Ops Manager

I found Ink to be a pleasure to deal with during our Business Web Development process. Highly recommend the Ink team for building a new website.
Brad T

Auto Electrical

Need an engineer pronto? 🔧

Ring us

1300 838 505


PO Box 111
West Wallsend
NSW Australia 2286


Mon-Fri: 8am – 8pm
Sat-Sun: Closed